Plumber in Grand Prairie, TX

Which part of Grand Prairie we serve

Grand Prairie spans more than one county, and we take jobs on the Dallas County side only. The easy check is your school district: Grand Prairie ISD, home of Grand Prairie High School and South Grand Prairie High School, serves most of the Dallas County portion, so a house zoned to it is in our area. ZIP codes are a poor guide, because 75050, 75051 and 75052 each have streets on both sides of the county line. Give us your street address and we'll confirm.

How the city was built, and what that means for your pipes

The railroad reached the town in 1876, but it stayed small until a federal aircraft plant went up just east of it during World War II. The census counted 1,595 residents in 1940, 14,594 in 1950 and 30,386 in 1960. By 2020 there were 196,100.

Census estimates for the whole city show about 71,800 homes: roughly 21,500 built before 1980 and more than 29,000 since 2000, for a median build year of 1993. Each era has its own weak spots:

• 1940s to 1960s: galvanized supply pipe that rusts shut and drops the pressure, cast-iron drains that split along the bottom, and clay sewer pipe with roots in the joints.
• 1970s and 1980s slab homes: pipes under the concrete, where a cracked joint can leak for months unseen. Some houses from the late 1970s to the mid-1990s have gray polybutylene supply pipe, worth replacing before it splits.
• Since 2000: mostly water heaters, fill valves, faucet cartridges and blocked drains.

Dallas County's western edge also has clayey ground that swells in wet spells and shrinks in drought, stressing slabs and the pipes beneath them.

Grand Prairie water and who owns which pipe

Your water bill comes from the City of Grand Prairie, but most of the treated water the city buys comes from Dallas Water Utilities. When summer demand runs high, the city can also pump up to three wells, about 2,000 feet deep, from the Trinity Aquifer. Chloramine is the disinfectant.

The city's latest water quality report puts hardness at about 170 parts per million and calls it hard water. Expect scale in tank heaters, tankless heat exchangers, aerators and shower valves: flush a tank heater yearly and descale a tankless unit on the maker's schedule.

Responsibility splits at the meter: the city's side ends at the meter, and it doesn't repair water or sewer lines on private property.

Common plumbing jobs in Grand Prairie

• Leak detection and slab leak repair when the meter keeps turning with every tap closed
• Drain cleaning, a sewer camera inspection and sewer line repair for clay and cast-iron lines
• Repiping galvanized or polybutylene houses, and water line repair between the meter and the house
• Water heater repair and replacement
• Gas line repair; Atmos Energy supplies natural gas in Grand Prairie

Emergencies in Grand Prairie

Call (844) 313-1397 at any hour and we send our on-call plumber right away. Before the plumber gets there:

1. Close your house shutoff. If it's missing or seized, open the curbside box marked WATER and turn the customer valve by hand. Lift the lid slowly (the reading device is wired to it) and leave the meter alone.
2. Turn off the water heater.
3. If sewage is coming up, stop running water. Main breaks and blocked city sewer mains are reported to the City of Grand Prairie's water utility, which keeps a 24-hour emergency line; a clog in your own line is a plumber's job.
4. In a hard freeze, city crews can thaw a frozen meter but not your pipes. See frozen pipes.

More help: emergency plumbing and what to do when a pipe bursts.

Grand Prairie plumbing questions

Book a Grand Prairie plumber

Call (844) 313-1397. Current coupons:

• New customers: $50 off
• Seniors, military and first responders: 10% off
• Repairs: $0 dispatch fee
• New water heater: $150 off

We also serve Dallas, Irving, Duncanville and Cedar Hill, plus every town on our service areas page.